Pkok93 Privacy Policy — Your data is safe with us

Pkok93 is one of Bangladesh's most trusted online gaming and Sports Betting platforms. Our privacy policy reflects our commitment to protecting your personal information. This policy applies to all users of the pkok93.app website and mobile application.

Whether you are creating an account, making a deposit, playing games, or contacting our support team on pkok93 — we respect your privacy at every step. This privacy policy explains what information we collect, how we use it, and how your data is kept safe.

This privacy policy is part of our Terms & Conditions Should be read together, as both documents complement each other. Our commitment is to always remain transparent — no hidden data collection, no undisclosed use.

Pkok93 only collects information that is necessary to provide its services. We do not collect excessive or unnecessary data.

Directly provided information

• Identity Information: Full name, date of birth, national ID number.
• Contact information: Mobile number, email address.
• Financial Information: Mobile Banking/Nagad number, bank account details (for payment processing).
• Verification documents: National ID card image or passport (for KYC verification).

Automatically collected information

• Device Information: IP address, browser type, operating system.
• Usage Information: Login time, gaming history, bet history, transaction records.
• Location information: Approximate location (IP-based).
• Cookies & Tracking: Session cookies, performance cookies.

Pkok93 uses your information only for specific, legitimate purposes. We never sell your data or use it for any unauthorized activity.

Primary Purpose of Use

• Account Management: To facilitate registration, login, and identity verification.
• Payment Processing: To process deposits and withdrawals and prevent fraudulent activity.
• Customer Support: For troubleshooting and providing support.
• Security: To detect and prevent suspicious activity.
• Responsible Gaming: To monitor excessive gaming behavior and send appropriate alerts.
• Legal Compliance: To meet regulatory requirements.
• Service Improvement: To enhance your platform experience.

Pkok93 never sells your personal information. However, in certain circumstances, limited data may be shared with trusted third parties.

When Your Information May Be Shared

• Payment Providers: To process transactions with Mobile Banking, Nagad, or banking partners.
• Technology Partners: Technology partners supporting secure platform operations.
• Legal Authorities: In the case of a court order or government investigation.
• Fraud Prevention Services: Authorized agencies for fraud detection.

All third parties with whom we share data operate under our privacy agreements and may only use that data for specified purposes.

Pkok93 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

Types of Cookies

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: To analyze platform speed and functionality.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand user behavior (not personally identifiable).

Pkok93 uses industry-standard security technology to protect your information. Our security systems are regularly tested and updated.

Technical Safeguards

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall: Advanced firewall systems to block unauthorized access.
• Two-Factor Authentication (2FA): For additional account security.
• Regular Audits: Regular audits conducted by third-party security experts.
• Data Masking: Sensitive data is masked within the system.

Organizational Safeguards

• Regular staff training on data protection practices.
• Access to personal data is restricted to authorized personnel only.
• Policy to notify users within 72 hours in the event of a data breach.

Pkok93 believes every user has full rights over their own data. We actively support you in exercising those rights.

Pkok93 uses certain third-party services on its platform to enhance your gaming experience. These services have their own privacy policies.

• Payment Gateway: Mobile Banking, Nagad, and other approved payment service providers.
• Game Providers: Licensed game developers who supply slots, fish games, and other games.
• Analytics Tools: For monitoring platform performance.
• Cybersecurity: Specialist agencies for fraud prevention and cyber attack protection.

Pkok93 is strictly committed to protecting minors. Our platform is entirely prohibited for anyone under 18 years of age.

• Age verification at the point of registration is mandatory.
• We never collect data from individuals under the age of 18.
• If a minor is suspected of having created an account, it is immediately suspended.
• Parents can report suspicious activity to our support team.

Pkok93 may update this privacy policy as needed. For significant changes, we will send advance notice to your registered email or mobile number.

• The "Last Updated" date is always displayed at the top of the page.
• Continued use of the platform after any policy change will be considered acceptance of the updated terms.
• Separate consent may be required for significant changes.